School meals

Dolce are the appointed school meal caterers for your school and are determined to offer you and your child an excellent service, ensuring every child enjoys their meal and has the energy to study and learn in the afternoon.

SchoolGrid Account

If you would like your child to have school meals, you will need a SchoolGrid account. Please provide the school office with your email address, telephone number and childs/childrens name to activate an account. You will then receive an email from SchoolGrid, our software providers, with all of your necessary login details. By accessing SchoolGrid online you will be able to pre order meals, view recipes, allergens, ingredients and make payments.

Allergies
If you are having difficulties ticking the allergen information you need, please contact Dolce Customer Care team and they we will happily make arrangements to accommodate your child’s individual needs.

Payments

If your Child is in Reception / KS1 which means you are eligible for Universal Free school meals.  This will automatically be set up on your account as free, all the other features can be used as normal. The cost for KS2 is £2.50 per meal. Meals can be ordered by parents up to 9.15am each day.  The school office can add or cancel meals up to 9.45am.

Contact Details

Dolce is your catering provider. If you have any questions, comments or suggestions regarding school meals, allergens, payments etc, please do not hesitate to contact Dolce Customer Care Monday to Friday 8am to 5pm, on 01942 707709 or by email to customercare@dolce.co.uk. They are always happy to hear from you.

SchoolGrid is the Software provider we use. If you experience any technical issues with access to SchoolGrid, please contact Live Kitchen technical support on 01506 300310 or by email to support@schoolgrid.co.uk

dolce welcome pack parent leaflet primary.pdf